Terms of Service

Last Updated: July 1, 2025

Acceptance of Terms

By using Vouchly, you agree to be bound by these Terms of Service. If you do not agree, do not use the platform.

User Accounts

You are responsible for maintaining accurate account information. Do not impersonate others or create multiple fake accounts. You must be at least 13 years old to use the platform.

User Conduct

You agree not to:

Post false, misleading, or defamatory content
Harass, threaten, impersonate, or abuse others
Violate any applicable laws or third-party rights

Reviews

All reviews must be based on genuine, first-hand experiences.

We do not verify or moderate reviews before they are posted. We reserve the right, but not the obligation, to remove reviews that violate our policies or applicable laws.

By using Vouchly, you understand and accept that:

You may be reviewed by others.
Opinions expressed in reviews are solely those of the users.
Vouchly does not guarantee the accuracy, completeness, or usefulness of any review or content provided by users.

Review recipients may request review removal or file a dispute by contacting us.

Defamation and Harassment Policy

We prohibit reviews that:

Contain false or misleading statements presented as fact
Intend to defame, harass, impersonate, or threaten others
Include discriminatory, hateful, or abusive content

Flagged reviews will be reviewed and may be removed at our sole discretion.

Fair Use and Honest Opinion

Vouchly supports the right to express honest opinions under Section 230 of the Communications Decency Act and California’s Yelp Bill (AB 2365). We encourage reviewers to share first-hand experiences, use factual and constructive language, and avoid exaggeration or defamatory remarks.

Identity and Verification

Users may choose to verify their identity through email, company domain, or third-party profiles (such as LinkedIn). Verification does not imply endorsement by Vouchly. Anonymous reviews are allowed but must comply with our content policy.

Review Disputes

If you believe a review is inaccurate or violates our policies, contact admin@vouchlyapp.com with your full name, profile link, and description of the dispute. We review disputes within 7–10 business days, but removal is not guaranteed.

If you believe content on Vouchly infringes your copyright, send a DMCA notice to admin@vouchly.net including your contact info, description of the work, location of infringing material, and a statement under penalty of perjury.

Intellectual Property

All content, branding, and design of Vouchly are owned by us. You may not copy or distribute our IP without written permission.

Indemnification

You agree to indemnify and hold harmless Vouchly and its affiliates from any claims, damages, liabilities, or expenses arising out of your use of the platform, your content, or your violation of these Terms.

Disclaimer of Warranties

Vouchly is provided “AS IS” and “AS AVAILABLE.” We make no warranties, express or implied, about the platform’s operation, content, or availability.

Limitation of Liability

Vouchly is not liable for:

Content posted by third parties
Loss of business, reputation, or data
Technical malfunctions, outages, or data loss
Any damages arising from your use of the platform

Reservation of Rights

We reserve the right to modify, suspend, or discontinue any part of the platform at any time, with or without notice.

Governing Law and Dispute Resolution

These Terms are governed by the laws of the State of California.

Disputes shall be resolved exclusively in the state or federal courts located in Alameda County, California or through small claims court or binding arbitration where permitted.

Changes to These Terms

We may update these Terms at any time. Continued use of the platform after updates means you accept the revised terms.

For any questions, contact us at admin@vouchlyapp.com